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We typically process orders within 1-2 business days. You'll receive an email confirmation with tracking details as soon as your order ships.

You will receive an email with your tracking code in the evening on the day your order is processed. You can also log into your order history to find your tracking link. Check our Shipping Page for more details.

Orders containing multiple parcels can become separated during transit and therefore arrive on different days.

If your order is shipped with Australia Post, multiple parcels are grouped under a single tracking code. Please see the illustration above to check the status of each individual parcel.

Delivery times vary based on your location. For domestic orders within Australia, expect delivery within 3-5 business days. For NZ orders, delivery can take 14+ business days. Check our Shipping Policy for more details.

If you've just placed your order, you can make changes from the confirmation page or your account page until your order syncs with our warehouse.

Because our system frequently updates with our warehouse for fast processing and same-day dispatch, change or cancellation requests will depend on how far along your order is in the syncing process. Please contact us if you need assistance.